Listar EMP_Articles por autoría "8bfe6c34-e6ec-43d2-a697-8e7256ff7aba"
Mostrando ítems 1-15 de 15
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Antecedent factors of the need for information regarding petrochemical complex hazards
Tortosa-Edo, Vicent; López-Navarro, Miguel Ángel; Llorens Monzonis, Jaume Taylor & Francis (2014-09)Information transparency is a relevant factor nowadays. The current legislation has forced hazardous companies to improve their communication policy with the local community, but this entails the difficulty that each ... -
Aprendizaje-servicio y comunicación en las ONG locales: una propuesta para la ONG Maset de Frater
Ibarra Limiñana, Rafael; Mallén-Broch, Francisco Fermín; Tortosa-Edo, Vicent Universidad de Barcelona: Institut de Ciències de l'Educació (2024)INTRODUCCIÓN. El presente trabajo se enmarca en una experiencia de innovación docente, en la que se propone un proyecto de aprendizaje-servicio (ApS) centrado en la ONG local Maset de Frater. Esta organización está integrada ... -
Environmental Management Systems and Local Community Perceptions: the Case of Petrochemical Complexes Located in Ports
López-Navarro, Miguel Ángel; Tortosa-Edo, Vicent; Llorens Monzonis, Jaume Wiley (2015-05)Most oil refineries and factories producing basic chemical products are located in port areas, with the result that industrial complexes potentially have a strong environmental impact on their area of influence. These ... -
Firm-local community relationships in polluting indutrial agglomerations: How fims commitment determines residents' perceptions
López-Navarro, Miguel Ángel; Tortosa-Edo, Vicent; Castán-Broto, Vanesa Elsevier (2018-03)This research contributes to the literature on the management of firm–local community relationships in polluting industrial agglomerations. Taking as reference a previous quantitative study on residents' perceptions of ... -
How do perceived CPA and political CSR interact in their relationships with citizens’ trust in companies?
Tortosa-Edo, Vicent; López-Navarro, Miguel Ángel Emerald (2020)Purpose – In the context of an industrial complex where corporate political activity (CPA) and political corporate social responsibility (political CSR) are not related, this study aims to investigate the possible ... -
Internal market orientation and its influence on organisational performance
Tortosa-Edo, Vicent; Moliner, Miguel Angel; Sánchez-García, Javier Emerald Group Publishing (2009)Purpose – The purpose of this paper is to analyse the influence that internal marketing, represented by internal market orientation (IMO), might have on the internal aspects (satisfaction of contact personnel) and external ... -
Internal market orientation and its influence on the satisfaction of contact personnel
Tortosa-Edo, Vicent; Moliner, Miguel Angel; Sánchez-García, Javier Taylor & Francis (2010)Purpose: To verify the dimensions, reliability and validity of Internal Market Orientation (I.M.O.) as a scale of measurement of internal marketing, and using it to measure the effect of internal marketing on the satisfaction ... -
Multirooming: generating e-satisfaction throughout omnichannel consumer journey design and online customer experience
Moliner, Miguel Angel; Tortosa-Edo, Vicent Emerald (2023)Purpose: The objective of this research is to analyze how omnichannel consumer journey design (OCJD) influences the online customer experience (OCE) and e-satisfaction in consumers' multirooming behavior (searching for ... -
Un projecte ApS per a reduir la bretxa digital de les persones majors
Fernández Rull, Ignacio; Tortosa-Edo, Vicent; Mallén-Broch, Francisco Fermín Universitat de València (2023)L'Aprenentatge-Servei (ApS) és una metodologia d'aprenentatge que va més enllà de la intervenció del professorat limitada a l'espai físic i educatiu de l'aula. Entre d'altres coses, fomenta l'aprenentatge actiu mitjançant ... -
Residents´ behaviour as a function of cognitive appraisals and affective responses toward a petrochemical industrial complex
López-Navarro, Miguel Ángel; Llorens Monzonis, Jaume; Tortosa-Edo, Vicent Elsevier (2016-01)Environmental degradation due to polluting industrial complexes constitutes a relevant issue for local community. Most studies focus on the negative externalities, in terms of pollution, of these industrial complexes, ... -
The antecedent role of personal environmental values in the relationships among trust in companies, information processing and risk perception
Tortosa-Edo, Vicent; López-Navarro, Miguel Ángel; Llorens Monzonis, Jaume; Rodriguez-Artola, Rosa M. Taylor & Francis (2013)Trust and risk perception are important issues for industries such as petrochemical companies, typically considered ‘less trustworthy’ because of the hazards associated with their activities. In this context, individual’s ... -
The antecedent role of personal environmental values in the relationships among trust in companies, information processing and risk perception
Tortosa-Edo, Vicent; López-Navarro, Miguel Ángel; Llorens Monzonis, Jaume; Rodriguez-Artola, Rosa M. Taylor & Francis (2013-09)Trust and risk perception are important issues for industries such as petrochemical companies, typically considered ‘less trustworthy’ because of the hazards associated with their activities. In this context, individual’s ... -
The Effect of Social Trust on Citizens’ Health Risk Perception in the Context of a Petrochemical Industrial Complex
López-Navarro, Miguel Ángel; Llorens Monzonis, Jaume; Tortosa-Edo, Vicent MDPI (2013)Perceived risk of environmental threats often translates into psychological stress with a wide range of effects on health and well-being. Petrochemical industrial complexes constitute one of the sites that can cause ... -
The influence of internal market orientation on external outcomes: The mediating role of employees’ attitudes
Tortosa-Edo, Vicent; Llorens Monzonis, Jaume; Moliner, Miguel Angel; Sánchez-García, Javier Emerald Group Publishing (2015)Purpose – The purpose of this paper is to analyse the possible influence of internal marketing (represented by internal market orientation (IMO)) on external customer outcomes (perceived service quality and customer ... -
The legitimisation of local environmental organisations by community members
López-Navarro, Miguel Ángel; Tortosa-Edo, Vicent Routledge. Taylor & Francis (2023)Although environmental activists play an important role in addressing local environmental injustices, they find it difficult to legitimise their activities. They are frequently challenged by political and business forces ...