Listar por autoría "971acced-9000-4058-9bff-5718231236fb"
Mostrando ítems 1-13 de 13
-
Airline website loyalty formation and the moderating effects of gender and education
Forgas-Coll, Santiago; Palau-Saumell, Ramon; Sánchez-García, Javier; Fandos, Juan Carlos Springer (2013-06)The objective of this study is to analyse the moderating effects of gender and education on users’ loyalty to the website of an airline. We provide a tested model for greater understanding the effects of gender and education ... -
Antecedents of airline passenger loyalty: Low-cost versus traditional airlines
Forgas-Coll, Santiago; Moliner, Miguel Angel; Sánchez-García, Javier; Palau-Saumell, Ramon Elsevier (2010)This study identifies the antecedents of airline user loyalty. A survey is administered to users of three airlines operating Barcelona-London flights. The results show that the principal antecedent of conative loyalty is ... -
Clothing brand purchase intention through SNS
Pujadas, Jordi; Palau-Saumell, Ramon; Forgas-Coll, Santiago; Sánchez-García, Javier Emerald (2019)Purpose – The purpose of this paper is to investigate the intention to purchase products through clothing brands’ social network sites (SNS) based on the theory of planned behavior and uses and gratifications theory (U&G), ... -
Comparative analysis of american and spanish cruise passengers'behavioral intentions
Forgas-Coll, Santiago; Palau-Saumell, Ramon; Sánchez-García, Javier; Garrigos-Simon, Fernando Jose Fundação Getulio Vargas, Escola de Administração de Empresas de S.Paulo (2016)Earlier studies of cross-national differences in consumer behavior in different consumption sectors have verified that cultural differences have a strong influence on consumers. Despite the importance of cross-national ... -
Examining How Country Image Influences Destination Image in a Behavioral Intentions Model: The Cases of Lloret De Mar (Spain) and Cancun (Mexico)
Palau-Saumell, Ramon; Forgas-Coll, Santiago; Amaya Molinar, Carlos Mario; Sánchez-García, Javier Taylor & Francis (2016)Understanding the importance of a country’s image in the behavioral intentions of tourists is essential for sun-and-sand destinations. This study examines an integrated model of behavioral intentions regarding two international ... -
Motivation and attachment to a diving destination: The case of Medes Islands (Catalonia, Spain)
Palau-Saumell, Ramon; Forgas-Coll, Santiago; Sánchez-García, Javier; Prats Planagumà, Lluís Sage (2018-06)Motivations and place attachment constructs have been previously used as antecedents of behavioral intentions regarding a destination. Nevertheless, previous studies investigating behavioral intention models have paid ... -
Online drivers and offline influences related to loyalty to airline websites
Sánchez-García, Javier; Forgas-Coll, Santiago; Palau-Saumell, Ramon; Huertas-García, Rubén Elsevier (2012)This paper explores users loyalty to airlines’ websites, by examining differences among users belonging to the Y, X and baby boomer generations. The results indicate that to obtain users loyalty to a company’s site, it is ... -
Social value in retail banking
Fandos, Juan Carlos; Estrada, Marta; Forgas-Coll, Santiago; Palau-Saumell, Ramon Emerald Group Publishing Limited (2013)Purpose – The aim of this study is to analyze the influence of perceived value on customer loyalty, going into depth in the special case of social value. Design/methodology/approach – A total of 200 personal surveys ... -
The Role of Emotions in a Model of Behavioral Intentions of Visitors to the Gaudí Historic House Museums in Barcelona, Spain
Palau-Saumell, Ramon; Forgas-Coll, Santiago; Sánchez-García, Javier Taylor & Francis (2016)This study examined an integrated model of behavioral intentions toward historic house museums, through the simultaneous relation- ships among visitors’perceptions of the historic house museum, crowd- ing, interactions ... -
The role of trust in cruise passenger behavioral intentions : The moderating effects of the cruise line brand
Forgas-Coll, Santiago; Palau-Saumell, Ramon; Sánchez-García, Javier; Caplliure-Giner, Eva María Emerald (2014)Purpose – The purpose of this paper is to develop and test a framework to investigate the relationship between perceived value, satisfaction, trust and behavioral intentions and the moderator effect of the cruise line ... -
Tourist Behavior Intentions and the Moderator Effect of Knowledge of UNESCO World Heritage Sites: The Case of La Sagrada Família
Palau-Saumell, Ramon; Forgas-Coll, Santiago; Sánchez-García, Javier; Prats Planagumà, Lluís SAGE (2013)This study investigates the relationship of heritage building and employee displayed emotion with tourist emotions, satisfaction and behavioral intentions, and the moderator effect of knowledge of United Nations Educational, ... -
Urban destination loyalty drivers and cross-national moderator effects: The case of Barcelona
Callarisa Fiol, Luis J.; Palau-Saumell, Ramon; Forgas-Coll, Santiago Elsevier (2012-12)The objective of this paper is to analyze the loyalty of tourists to urban tourism destinations, studying the differences existing on the basis of nationality of origin. The review of the academic literature identified ... -
User Acceptance of Mobile Apps for Restaurants: An Expanded and Extended UTAUT-2
Palau-Saumell, Ramon; Forgas-Coll, Santiago; Sánchez-García, Javier; Robres, Emilio MDPI (2019)This paper examines the adoption of mobile applications for restaurant searches and/or reservations (MARSR) by users, as part of their experiential quality. Following an extended and expanded version of UTAUT-2, this ...