COVID-19: How the stress generated by the pandemic may affect work performance through the moderating role of emotional intelligence
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comunitat-uji-handle2:10234/8034
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Title
COVID-19: How the stress generated by the pandemic may affect work performance through the moderating role of emotional intelligenceDate
2021-05-12Publisher
Elsevier ScienceDirectISSN
0191-8869Type
info:eu-repo/semantics/articleVersion
info:eu-repo/semantics/publishedVersionSubject
Abstract
This study aimed to assess the moderating effect of emotional intelligence (EI) in the direct impact of the stress generated by the pandemic on work performance and counterproductive work behaviors (CWB) in a multio ... [+]
This study aimed to assess the moderating effect of emotional intelligence (EI) in the direct impact of the stress generated by the pandemic on work performance and counterproductive work behaviors (CWB) in a multioccupational sample of 1048 professionals (60.7% women). The participants filled the Wong and Law Emotional Intelligence Scale, the Impact of Event Scale 6 and the Individual Work Performance Questionnaire. The results proved a relationship between Covid stress, performance and EI, which has a moderating effect between the stress and both indicators of performance, even when sociodemographic variables were controlled. In essence, professionals with high levels of EI and low Covid stress showed the highest performance and the lowest CWB when compared to those who presented less emotional capabilities and higher stress. These results confirm the importance of EI in improving the effectiveness of work performance and reinforce the role of EI as a protective variable that can safeguard occupational health. [-]
Is part of
Personality and Individual Differences. Vol. 180 (October 2021)Funder Name
Fondo Social Europeo | Universitat Jaume I
Project code
ACIF/2017/201 | UJI-A2018-10
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info:eu-repo/semantics/openAccess
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- PSI_Articles [597]
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