COVID-19: How the stress generated by the pandemic may affect work performance through the moderating role of emotional intelligence
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INVESTIGACIONMetadades
Títol
COVID-19: How the stress generated by the pandemic may affect work performance through the moderating role of emotional intelligenceData de publicació
2021-05-12Editor
Elsevier ScienceDirectISSN
0191-8869Tipus de document
info:eu-repo/semantics/articleVersió
info:eu-repo/semantics/publishedVersionParaules clau / Matèries
Resum
This study aimed to assess the moderating effect of emotional intelligence (EI) in the direct impact of the stress generated by the pandemic on work performance and counterproductive work behaviors (CWB) in a multio ... [+]
This study aimed to assess the moderating effect of emotional intelligence (EI) in the direct impact of the stress generated by the pandemic on work performance and counterproductive work behaviors (CWB) in a multioccupational sample of 1048 professionals (60.7% women). The participants filled the Wong and Law Emotional Intelligence Scale, the Impact of Event Scale 6 and the Individual Work Performance Questionnaire. The results proved a relationship between Covid stress, performance and EI, which has a moderating effect between the stress and both indicators of performance, even when sociodemographic variables were controlled. In essence, professionals with high levels of EI and low Covid stress showed the highest performance and the lowest CWB when compared to those who presented less emotional capabilities and higher stress. These results confirm the importance of EI in improving the effectiveness of work performance and reinforce the role of EI as a protective variable that can safeguard occupational health. [-]
Publicat a
Personality and Individual Differences. Vol. 180 (October 2021)Entitat finançadora
Fondo Social Europeo | Universitat Jaume I
Codi del projecte o subvenció
ACIF/2017/201 | UJI-A2018-10
Drets d'accés
info:eu-repo/semantics/openAccess
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