La importancia del conocimiento y su gestión en las organizaciones

Abstract

El estudio desarrollado a continuación pretende introducirnos en el ámbito de la Gestión del Conocimiento. El conocimiento es la base de creación del ser humano y eso incluye a las organizaciones. Éstas crecen y se desarrollan gracias a todo ese conocimiento que le dan las personas. En este trabajo veremos como, por un lado, la comunicación es una de las partes más importantes de una organización y por otro, veremos que, gracias a ella, la información junto al conocimiento que las personas agregan, se expande y llega a ser el motor de una organización.

Today's society is a community of organizations and therefore have become a crucial part of everyday life and can not see the day to day without what we provide, such as sports, economic, military, educational institutions, political , religious, etc.. These we offer all types of services that meet our needs. But many of these institutions are only aimed at being productive and forgetting the people inside of them as if they could not contribute more than the labour force. Organizations are not simple structures, are structures that have planning, productive ways, coordination, management, etc... But as we said before, these are more focused on how to produce and profit rather than the people themselves. And what about these? Are they not important? Do not add anything? This paper attempts to find out once and see how to introduce people with their knowledge within the structure of organizations can in turn increase production without forgetting that great unknown: the worker. In the first section we will see what they are, what is its history as well as its structure. In the second section we will look more in this world and observe which communicative processes that exist in an organization. Then in the third part, talk of knowledge and its management, more specifically what each of these parts and models you find in managing knowledge. Finally we will discuss two case studies of organizations that have used this type of management, and what were the results.