Browsing EMP_Articles by Keyword "satisfaction"
Now showing items 1-8 of 8
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Aplicación de técnicas de machine learning para la segmentación turística basada en la sostenibilidad percibida del destino y la satisfacción
Cátedra Fundación Ramón Areces de Distribución Comercial (2023)La segmentación es crucial para las estrategias de sostenibilidad y las percepciones de los destinos por parte de los turistas ofrecen importantes crite- rios de segmentación. El objetivo de este artículo es obtener ... -
Comparative analysis of american and spanish cruise passengers'behavioral intentions
Fundação Getulio Vargas, Escola de Administração de Empresas de S.Paulo (2016)Earlier studies of cross-national differences in consumer behavior in different consumption sectors have verified that cultural differences have a strong influence on consumers. Despite the importance of cross-national ... -
Evaluación de una experiencia de flipped classroom
Centro de Estudios Financieros (2023-01)La flipped classroom es una metodología activa que cambia el modelo de enseñanza tradicional y genera una conexión emocional con el estudiantado (hombres y mujeres). El propósito de este estudio es analizar en qué medida ... -
Examining How Country Image Influences Destination Image in a Behavioral Intentions Model: The Cases of Lloret De Mar (Spain) and Cancun (Mexico)
Taylor & Francis (2016)Understanding the importance of a country’s image in the behavioral intentions of tourists is essential for sun-and-sand destinations. This study examines an integrated model of behavioral intentions regarding two international ... -
Increasing customer loyalty through customer engagement in the retail banking industry
Emerald Group Publishing Limtied (2019)Purpose–This study aims to determine the main antecedents of customer engagement (market orientation,satisfaction, emotions and self-brand connection) and the relationship between customer engagement andcustomer loyalty ... -
Sostenibilidad y gastronomía local en los destinos turísticos en el contexto de la covid-19
Centro de Estudios Financieros - CEF (2022)Este estudio supone una contribución importante a la literatura de turismo al explorar la rela-ción entre la sostenibilidad y la gastronomía local en los destinos turísticos dentro del marco conceptual de la investigación ... -
The role of trust in cruise passenger behavioral intentions : The moderating effects of the cruise line brand
Emerald (2014)Purpose – The purpose of this paper is to develop and test a framework to investigate the relationship between perceived value, satisfaction, trust and behavioral intentions and the moderator effect of the cruise line ... -
Younger and older trust in a crisis situation
Emerald (2018)Purpose – The purpose of this paper is to analyze consumer trust during a financial crisis, studying its antecedents and consequences. The perceptions of older and younger consumers are also compared. Design/methodol ...