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Health-Care Professionals Amid the COVID-19 Pandemic: How Emotional Intelligence May Enhance Work Performance Traversing the Mediating Role of Work Engagement
dc.contributor.author | Sanchez-Gomez, Martin | |
dc.contributor.author | Sadovyy, Max | |
dc.contributor.author | BRESO, EDGAR | |
dc.date.accessioned | 2021-12-01T17:09:52Z | |
dc.date.available | 2021-12-01T17:09:52Z | |
dc.date.issued | 2021-09-09 | |
dc.identifier.citation | Sanchez-Gomez, M.; Sadovyy, M.; Breso, E. Health-Care Professionals Amid the COVID-19 Pandemic: How Emotional Intelligence May Enhance Work Performance Traversing the Mediating Role of Work Engagement. J. Clin. Med. 2021, 10, 4077. https://doi.org/10.3390/jcm10184077 | ca_CA |
dc.identifier.issn | 2077-0383 | |
dc.identifier.uri | http://hdl.handle.net/10234/195764 | |
dc.description.abstract | Upon the eruption of COVID-19, frontline health-care workers confronted substantial workload and stress along with braving additional difficulties when performing at work. The main aim of this research was to assess the mediating role of work engagement in the direct impact of emotional intelligence on health-care professionals’ work performance. A cross-sectional study was conducted in several Spanish hospitals during the second half of 2020. A total of 1549 health-care workers (62.1% women; mean age 36.51 years) filled the Wong and Law Emotional Intelligence Scale, the Utrecht Work Engagement Scale and the Individual Work Performance Questionnaire. Our findings demonstrated that work engagement plays a mediating effect between emotional intelligence and work performance, even when accounting for sociodemographic variables. Indeed, among the three constructs of engagement, vigor dimension (a1b1 = 0.09; CI: 0.06; 0.12; p < 0.01) emerges over dedication (a2b2 = 0.083; CI = 0.05, 0.1; p < 0.01) and absorption (a3b3 = 0.047; CI = 0.02, 0.07; p < 0.01) as the most decisive one. Herewith, it is apparent that professionals with a higher self-perception of emotional intelligence report stronger levels of engagement, thereby leading to greater performance overall. The present work evinces the necessity for proactively developing the emotional competencies of the health-care workforce, especially in high-emotional demand contexts. | ca_CA |
dc.format.extent | 12 p. | ca_CA |
dc.format.mimetype | application/pdf | ca_CA |
dc.language.iso | eng | ca_CA |
dc.publisher | MDPI | ca_CA |
dc.relation | Project UJI-A2018-10 | ca_CA |
dc.relation.isPartOf | Journal of Clinical Medicine, Vol. 10: Issue 18 (September-2 2021) | ca_CA |
dc.rights | Copyright: © 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https:// creativecommons.org/licenses/by/ 4.0/). | ca_CA |
dc.rights.uri | http://creativecommons.org/licenses/by-sa/4.0/ | ca_CA |
dc.subject | SARS-CoV-2 | ca_CA |
dc.subject | health-care professionals | ca_CA |
dc.subject | emotional intelligence | ca_CA |
dc.subject | work performance | ca_CA |
dc.subject | work engagement | ca_CA |
dc.title | Health-Care Professionals Amid the COVID-19 Pandemic: How Emotional Intelligence May Enhance Work Performance Traversing the Mediating Role of Work Engagement | ca_CA |
dc.type | info:eu-repo/semantics/article | ca_CA |
dc.identifier.doi | https://doi.org/10.3390/jcm10184077 | |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | ca_CA |
dc.type.version | info:eu-repo/semantics/publishedVersion | ca_CA |
project.funder.name | Universitat Jaume I | ca_CA |
oaire.awardNumber | 18I374 | ca_CA |
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