Servant leadership: gender analysis in business environment

Abstract

Over the years, different leadership styles have been identified in organizations. Recently, this topic has been gaining importance due to the diversity of opinions about the effectiveness of each of the styles in work environments. Servant leadership has been the only one that, according to several authors, has proven to be effective and sustainable over time. Great management personalities have devoted themselves to the study of servant leadership and its implementation in organizations, concluding its numerous benefits in terms of employee retention, job satisfaction and happiness, better customer service quality, etc. The main objective of this paper is to confirm another of the benefits of servant leadership, which is its role as an integrator and creator of opportunities for the promotion of women to leadership positions. Because it combines both masculine and feminine characteristics, it allows the disappearance of the gender gap in the leadership role, being a leadership that allows women leaders to reach their full potential without discrimination. For this purpose, a theoretical review of the servant leadership variable and its subsequent review from a gender perspective will be carried out. Second, the concepts reviewed will be put into practice in the case study, to see if indeed, both women and men are capable of integrating into servant leadership. Finally, conclusions will be drawn.