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Using big data to evaluate corporate social responsibility and sustainable development practices
dc.contributor.author | Barbeito‐Caamaño, Adriana | |
dc.contributor.author | Chalmeta, Ricardo | |
dc.date.accessioned | 2020-09-18T06:45:06Z | |
dc.date.available | 2020-09-18T06:45:06Z | |
dc.date.issued | 2020-07-27 | |
dc.identifier.citation | Barbeito‐Caamaño, A, Chalmeta, R. Using big data to evaluate corporate social responsibility and sustainable development practices. Corp Soc Responsib Environ Manag. 2020; 1– 18. https://doi.org/10.1002/csr.2006 | ca_CA |
dc.identifier.issn | 1535-3958 | |
dc.identifier.issn | 1535-3966 | |
dc.identifier.uri | http://hdl.handle.net/10234/189716 | |
dc.description | This is the peer reviewed version of the following article: Barbeito‐Caamaño, A, Chalmeta, R. Using big data to evaluate corporate social responsibility and sustainable development practices, which has been published in final form at https://doi.org/10.1002/csr.2006. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions. | |
dc.description.abstract | This paper shows an alternative method to evaluate sustainable development and corporate social responsibility (CSR) practices based on the opinions of companies' stakeholders expressed on Twitter. An application of the method is performed with the Inditex textile group. This paper shows two important findings: (a) knowledge about companies' CSR practices and stakeholders opinions can be obtained using big data to analyse CSR information about the company on online social networks; and (b) there are important differences between the contents of the sustainability report of a company and the CSR opinions of its stakeholders on the internet. These findings have benefits for the company's stakeholders, who will be able to know the CSR practices of a company in a more objective way, and for the company, which will be able to improve its CSR performance and communication strategy, as well as the stakeholder engagement. | ca_CA |
dc.format.extent | 18 p. | ca_CA |
dc.format.mimetype | application/pdf | ca_CA |
dc.language.iso | eng | ca_CA |
dc.publisher | Wiley | ca_CA |
dc.relation.isPartOf | Corporate Social Responsibility and Environmental Management, 2020 | ca_CA |
dc.rights | © ERP Environment and John Wiley & Sons Ltd. | ca_CA |
dc.rights.uri | http://rightsstatements.org/vocab/InC/1.0/ | * |
dc.subject | big data | ca_CA |
dc.subject | corporate social responsibility | ca_CA |
dc.subject | sentiment analysis | ca_CA |
dc.subject | stakeholder engagement | ca_CA |
dc.subject | sustainability reports | ca_CA |
dc.subject | sustainable development | ca_CA |
dc.subject | ca_CA | |
dc.title | Using big data to evaluate corporate social responsibility and sustainable development practices | ca_CA |
dc.type | info:eu-repo/semantics/article | ca_CA |
dc.identifier.doi | https://doi.org/10.1002/csr.2006 | |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | ca_CA |
dc.relation.publisherVersion | https://onlinelibrary.wiley.com/doi/full/10.1002/csr.2006 | ca_CA |
dc.date.embargoEndDate | 2022-07-27 | |
dc.type.version | info:eu-repo/semantics/acceptedVersion | ca_CA |
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