Practices to manage cultural diversity in work teams

Abstract

Purpose: The purpose of this document is to explore the dimensions of cultural diversity, how it is present in organizations and how and with what practices it is managed. To do so, first, this document seeks to clarify the term of diversity, considering its positive and negative attributes. Then, it deepens cultural diversity within the organization and examines and develops the approaches and practices that manage cultural diversity in organizations. Design / methodology / approach: This document represents a theoretical review of cultural diversity and the best practices to manage it within the organization, based on the need to understand what it is, how to develop it in the organization and how to manage it. The document refers to the existing literature related to cultural diversity, its management and its practices, obtained from the database of the University Jaume I, a large number of academic articles, books related to the chosen topic and web pages. Findings: The world of work has evolved and, as a consequence to successfully overcome the new challenges, organizations have had to change their ways of working, teamwork being the most valued today, which results in a diverse workforce. For this new way of working to be properly integrated, diversity must be managed in an appropriate manner. The literature emphasizes the importance of organizational development and the adequate management of diversity in organizations. Originality / value: The document aims to unify cultural diversity, its management and best practices for it.