Technostress: The Dark Side of Technologies
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Other documents of the author: Salanova, Marisa; Llorens Gumbau, Susana; Ventura, Mercedes
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http://dx.doi.org/10.1007/978-94-017-8854-0_6 |
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Title
Technostress: The Dark Side of TechnologiesDate
2014Publisher
Springer NetherlandsISBN
978-94-017-8854-0Bibliographic citation
SALANOVA, M., LLORENS, S. y VENTURA, M. (2014). Technostress: The Dark Side of Technologies. En KORUNKA, C., HOONAKKER, P. (eds.). The Impact of ICT on Quality of Working Life. Dordrecht: Springer, pp. 87-103. ISBN: 978-94-017-8854-0Type
info:eu-repo/semantics/bookPartPublisher version
http://link.springer.com/chapter/10.1007/978-94-017-8854-0_6Subject
Abstract
We define technostress as a negative psychological response to the use (and abuse) of technologies, as well as the harmful effects of the implementation of technologies within the workplace. However, despite the ... [+]
We define technostress as a negative psychological response to the use (and abuse) of technologies, as well as the harmful effects of the implementation of technologies within the workplace. However, despite the relevance of technostress in modern societies, research on the subject is scarce, and so the aim of this chapter is to provide an overview of technostress research that has been recently conducted. In particular, first, we focus on the two most important ways of experiencing technostress, namely, technostrain and technoaddiction. Second, we describe the antecedents of technostress, with attention given to the specific technological demands and the lack of both job and personal resources. Moreover, we also highlight the physiological, psychosocial, organizational, and societal consequences of technostress. Third, the assessment of technostress using the RED Technostress questionnaire is described. Finally, we address the main strategies employed in the prevention and intervention of technostress based on the social and the technical organizational systems. [-]
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The Impact of ICT on Quality of Working Life. C. Korunka, P. Hoonakker (eds.)Rights
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