ListarEMP_Articles por tema "quality"

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    • openAccess   Managing performance in quality management. A two-level study of employee perceptions and workplace performance 

      M. De Menezes, Lilian; Escrig-Tena, Ana B. Emerald (2019-12-09)
      Purpose The purpose of this paper is to address potential effects of the control element in quality management. First, behavioural theories on how elements of performance management can affect organisational performance ...

    • closedAccess   Prices, prices and prices: A study in the airline sector 

      Narangajavana-Kaosiri, Yeamduan; Garrigos-Simon, Fernando Jose; Sánchez-García, Javier; Forgas-Coll, Santiago Elsevier (2014-04)
      This article creates and empirically analyzes a dynamic pricing framework. The model includes the main theories on prices in the literature, and dynamically analyzes how companies change their pricing policies according ...

    • openAccess   Quality in Tourism Literature: A Bibliometric Review 

      Garrigos-Simon, Fernando Jose; Narangajavana-Kaosiri, Yeamduan; Narangajavana, Yeamdao MDPI (2019)
      The literature about quality has experienced an important expansion in the tourism sector in the last decade. This is a result of the importance of quality issues when attempting to maintain and expand sustainable business ...