• openAccess   Bibliometric analysis of the customer experience literature 

      Gallardo-Garcia, Javier; Pagán Castaño, Esther; Sánchez-García, Javier; Guijarro-García, María Taylor & Francis (2022-11-11)
      This article provides an extensive review and analysis of the customer experience (CX) literature. This growing, highly topical research area draws on contributions from multiple disciplines, including marketing, philosophy, ...
    • closedAccess   El papel mediador del bienestar en el efecto de la gestión de los recursos humanos sobre el desempeño 

      Pagán Castaño, Esther; Garrigos-Simon, Fernando Jose; Sánchez-García, Javier ESIC (2020-10-21)
      Objetivo: el objetivo de este trabajo es construir una escala de bienestar del profesorado en centros educativos. Además, estudia la incidencia de la gestión de los recursos humanos en el desempeño educativo tanto ...
    • closedAccess   The influence of leadership styles and human resource management on educators' well-being in the light of three Sustainable Development Goals 

      Gallego-Nicholls, Jose Fernando; Pagán Castaño, Esther; Sánchez-García, Javier; Guijarro-García, María Emerald (2022-07-05)
      Purpose: This paper analyzes the influence of leadership styles and human resource management (HRM) on teacher well-being and how these contribute to Sustainable Development Goals (SDGs) 3: Good Health and Well-being, ...
    • openAccess   The Influence of Management on Teacher Well-Being and the Development of Sustainable Schools 

      Pagán Castaño, Esther; Sánchez-García, Javier; Garrigos-Simon, Fernando Jose; Guijarro-García, María MDPI (2021)
      Teaching is one of the professions with the highest levels of stress and disquiet at work, having a negative impact on teachers’ well-being and performance. Thus, well-being is one of the priorities in human resource ...
    • closedAccess   What’s next in talent management? 

      Pagán Castaño, Esther; Ballester-Miquel, José Carlos; Sánchez-García, Javier; Guijarro-García, María Elsevier (2022-01-10)
      This article presents a literature review of the academic research on talent management (TM). This research topic is contemporary and highly relevant, given its links with human resources, knowledge management, and dynamic ...