Interpersonal relations and nurses ́ job satisfaction through knowledge and usage of relational skills
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Otros documentos de la autoría: Lapeña Moñux, Yolanda Raquel; Cibanal Juan, Luis; Macia Soler, Maria Loreto; Orts-Cortés, María Isabel; Pedraz Marcos, Azucena
Metadatos
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INVESTIGACIONMetadatos
Título
Interpersonal relations and nurses ́ job satisfaction through knowledge and usage of relational skillsAutoría
Fecha de publicación
2015-11xmlui.dri2xhtml.METS-1.0.item-edition
PostprintEditor
ElsevierCita bibliográfica
LAPEÑA MOÑUX, Yolanda Raquel; CIBANAL JUAN, Luis; MACIÁ SOLER, María Loreto; ORTS CORTÉS, María Isabel; PEDRAZ MARCOS, Azucena. Interpersonal relations and nurses ́ job satisfaction through knowledge and usage of relational skills. Applied nursing research (2015), v. 28, issue 4, pp. 257-261Tipo de documento
info:eu-repo/semantics/articleVersión de la editorial
http://www.appliednursingresearch.org/article/S0897-1897%2815%2900047-6/abstractVersión
info:eu-repo/semantics/publishedVersionPalabras clave / Materias
Resumen
Background/rationale
Many interpersonal labor disputes stem from the lack of communication skills and the relational problems in the interactions between health professionals.
Aims/methods
A qualitative study was ... [+]
Background/rationale
Many interpersonal labor disputes stem from the lack of communication skills and the relational problems in the interactions between health professionals.
Aims/methods
A qualitative study was conducted in a Spanish hospital in order to get to know how the communicative interaction between hospital nurses is like in relation to the nurses' interpersonal interaction and communication skills developed in their working relationships. Twenty-one hospital nurses between 29 and 55 years old, working in different wards, were interviewed. Open-ended interview discourses were transcribed verbatim and analyzed using qualitative content analysis.
Results
The following four key themes were analyzed: communication and sender; communication and awareness of who has the problem; non-verbal communication; communication and recipient.
Conclusion
The results of this study highlight the need to broaden nurses' relational–communication skills in order to increase job satisfaction. [-]
Publicado en
Applied nursing research (2015), v. 28, issue 4,Derechos de acceso
http://rightsstatements.org/vocab/CNE/1.0/
info:eu-repo/semantics/openAccess
info:eu-repo/semantics/openAccess
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