• openAccess   Bibliometric analysis of the customer experience literature 

      Gallardo-Garcia, Javier; Pagán Castaño, Esther; Sánchez-García, Javier; Guijarro-García, María Taylor & Francis (2022-11-11)
      This article provides an extensive review and analysis of the customer experience (CX) literature. This growing, highly topical research area draws on contributions from multiple disciplines, including marketing, philosophy, ...
    • closedAccess   The influence of leadership styles and human resource management on educators' well-being in the light of three Sustainable Development Goals 

      Gallego-Nicholls, Jose Fernando; Pagán Castaño, Esther; Sánchez-García, Javier; Guijarro-García, María Emerald (2022-07-05)
      Purpose: This paper analyzes the influence of leadership styles and human resource management (HRM) on teacher well-being and how these contribute to Sustainable Development Goals (SDGs) 3: Good Health and Well-being, ...
    • openAccess   The Influence of Management on Teacher Well-Being and the Development of Sustainable Schools 

      Pagán Castaño, Esther; Sánchez-García, Javier; Garrigos-Simon, Fernando Jose; Guijarro-García, María MDPI (2021)
      Teaching is one of the professions with the highest levels of stress and disquiet at work, having a negative impact on teachers’ well-being and performance. Thus, well-being is one of the priorities in human resource ...
    • closedAccess   What’s next in talent management? 

      Pagán Castaño, Esther; Ballester-Miquel, José Carlos; Sánchez-García, Javier; Guijarro-García, María Elsevier (2022-01-10)
      This article presents a literature review of the academic research on talent management (TM). This research topic is contemporary and highly relevant, given its links with human resources, knowledge management, and dynamic ...