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Does Emotional Intelligence Influence Academic Performance? The Role of Compassion and Engagement in Education for Sustainable Development
(MDPI, 2021)
Education must guide students’ emotional development, not only to improve their skills and help them achieve their maximum performance, but to establish the foundations of a more cooperative and compassionate society. ...
Entity crisis, halo effect and loyalty
(Instituto de Economía Aplicada a la Empresa de la Universidad del País Vasco, 2019)
Taking as reference the period of deep financial and economic crisis suffered at global level, with special incidence in the Spanish financial industry, this paper examines the effect of entity crisis on consumer loyalty, ...
Network market orientation as a relational governance mechanism to public-private partnerships
(Elsevier, 2020-09-08)
Despite the increasing relevance at the professional level and although the complexity of its configuration and implementation keeps growing, the existing research about public-private partnerships (PPP) remains em-bryonic. ...
CSR marketing outcomes and branch managers' perceptions of CSR
(Emerald, 2019-07)
Purpose
The purpose of this paper is to analyze the role of bank branch managers’ perceptions of corporate social responsibility (CSR) in CSR marketing outcomes.
Design/methodology/approach
The paper proposes a ...
Environmental Sustainability and the Hospitality Customer Experience: A Study in Tourist Accommodation
(MDPI, 2019)
Academic research on sustainability in the hospitality industry is scarce and fragmented, and requires a general structure to lend coherence to its approach. There is a need for empirical research to fathom the question ...
The influence of social media in creating expectations. An empirical study for a tourist destination
(Elsevier, 2017)
Social media are transforming the tourism industry from its traditional pattern into an intense informational pattern. Our study aims to investigate the causes underlying the use of user-generated contents (UGC) to receive ...
Younger and older trust in a crisis situation
(Emerald, 2018)
Purpose
–
The purpose of this paper is to analyze consumer trust during a financial crisis, studying its
antecedents and consequences. The perceptions of older and younger consumers are also compared.
Design/methodol ...
Improving relationship quality during the crisis
(Taylor & Francis, 2018)
The severe economic crisis in Spain has had a considerable impact on the financial
sector and has led to deep and widespread restructuring in the industry. The
combination of a vigorous expansion policy and the burst of ...
El juego como metodología para el aprendizaje cooperativo de las ventas
(Universidade da Coruña: Unidad de Investigación en Marketing AplicadoCentro de Estudios en Comunicación, Información y Desarrollo (CIECID), 2018)
El juego promueve el desarrollo general de la persona, ya que permite ensayar reglas y limitaciones que después podrá extrapolar a situaciones reales con cierta garantía de éxito. Morales (2009) relata las ventajas que el ...
Long-Term Orientation and Commitment in Export Joint Ventures among Small and Medium-Sized Firms
(John Wiley & Sons, 2013)
Alliances may be an important tool for overcoming the resource and capability deficiencies facing small and medium-sized enterprises (SMEs), as they help strengthen their market position and facilitate access to new markets. ...