Does quality management drive labour flexibility?
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Otros documentos de la autoría: Escrig-Tena, Ana B.; Bou-Llusar, Juan Carlos; Roca-Puig, Vicente; Beltrán-Martín, Inmaculada
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Título
Does quality management drive labour flexibility?Autoría
Fecha de publicación
2012-01Editor
Routledge (Taylor & Francis Group)Tipo de documento
info:eu-repo/semantics/articlePalabras clave / Materias
Resumen
This study aims to shed light on the contribution of quality management (QM) to labour flexibility by analysing the influence that QM has on internal and external labour flexibility. The study presents pioneer research ... [+]
This study aims to shed light on the contribution of quality management (QM) to labour flexibility by analysing the influence that QM has on internal and external labour flexibility. The study presents pioneer research in the empirical analysis of how QM impacts on labour flexibility. The hypotheses put forward are tested in an empirical study carried out on a sample of Spanish service companies. Structural equation modelling was used to analyse the data. The results indicate that QM is shown to have a positive effect on internal flexibility, as it promotes training or job enrichment. However, QM fosters job security with a negative effect on external flexibility. [-]
Publicado en
Total Quality Management & Business Excellence, Volume 23, Number 2, 1 February 2012Derechos de acceso
Copyright 2012 Taylor & Francis
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info:eu-repo/semantics/openAccess
http://rightsstatements.org/vocab/InC/1.0/
info:eu-repo/semantics/openAccess
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