Taking the customer into account in collaborative design
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comunitat-uji-handle3:10234/8617
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Títol
Taking the customer into account in collaborative designData de publicació
2010Editor
Springer VerlagISSN
0302-9743Cita bibliogràfica
Lecture Notes in Computer Science (2010) Vol. 6240, p. 174-177Tipus de document
info:eu-repo/semantics/articleParaules clau / Matèries
Resum
This article describes the improvement of a model of collaborative design for the ceramic industry. A new stakeholder playing a crucial role is now included in the design process, i.e. the customer. Specifically, we ... [+]
This article describes the improvement of a model of collaborative design for the ceramic industry. A new stakeholder playing a crucial role is now included in the design process, i.e. the customer. Specifically, we present a pilot validation study for the framework that aims to analyse how the environment, experiences and reference criteria of different types of the customers (commercial dealers, final users, architects and interior designers, etc.) can affect their preferences. Information about these customer preferences could be very useful for designers during the early stages of product development. A multidisciplinary approach to the problem can introduce substantial improvements in defining a truly collaborative design chain. [-]
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