In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout
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Title
In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and BurnoutDate
2020-07-26Publisher
MDPIISSN
1660-4601Bibliographic citation
Sanchez-Gomez, M.; Breso, E. In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout. Int. J. Environ. Res. Public Health 2020, 17, 5373.Type
info:eu-repo/semantics/articlePublisher version
https://www.mdpi.com/1660-4601/17/15/5373Version
info:eu-repo/semantics/publishedVersionSubject
Abstract
Previous research has highlighted the connection between emotional intelligence (EI)
and work performance. However, the role of job burnout in this context remains relatively unexplored.
This study aimed to examine ... [+]
Previous research has highlighted the connection between emotional intelligence (EI)
and work performance. However, the role of job burnout in this context remains relatively unexplored.
This study aimed to examine the mediator role of burnout in the relationship between EI and
work performance in a multioccupational sample of 1197 Spanish professionals (58.6% women).
The participants completed the Wong and Law Emotional Intelligence Scale, the Maslach Burnout
Inventory, and the Individual Work Performance Questionnaire. As expected, the results demonstrated
a positive relationship between EI and performance, and a negative relationship with burnout,
which has a mediator effect in the relationship between EI and work performance. Professionals with
high levels of IE and low burnout reported the highest performance. Multiple mediation analyses
showed that employees’ EI was indirectly connected to work performance via professional efficacy and
exhaustion, even when controlling the effects of sociodemographic variables. The same pattern was
found when multiple mediations were conducted for each EI dimension. These findings demonstrate
the importance of burnout in understanding work performance and emphasize the role of EI as a
protective variable which can prevent the development or chronic progression of workers’ burnout. [-]
Is part of
Int. J. Environ. Res. Public Health 2020, 17, 5373; doi:10.3390/ijerph17155373Investigation project
(ACIF/2017/201).Rights
© 2020 by the authors. Licensee MDPI, Basel, Switzerland
info:eu-repo/semantics/openAccess
info:eu-repo/semantics/openAccess
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