The link between Quality Management and Innovation Performance: A content analysis of survey-based research
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Show full item recordcomunitat-uji-handle:10234/9
comunitat-uji-handle2:10234/8645
comunitat-uji-handle3:10234/8646
comunitat-uji-handle4:
INVESTIGACIONMetadata
Title
The link between Quality Management and Innovation Performance: A content analysis of survey-based researchDate
2020Publisher
Taylor & FrancisISSN
1478-3363; 1478-3371Bibliographic citation
SEGARRA-CIPRÉS, Mercedes; ESCRIG-TENA, Ana B.; GARCÍA-JUAN, Beatriz. The link between quality management and innovation performance: a content analysis of survey-based research. Total Quality Management & Business Excellence, 2020, vol. 31, núm. 1-2, p. 1-22Type
info:eu-repo/semantics/articlePublisher version
https://www.tandfonline.com/doi/full/10.1080/14783363.2017.1401460Version
info:eu-repo/semantics/acceptedVersionAbstract
Previous contributions have reported contradictory findings about the effects of Quality
Management (QM) on innovation performance. The purpose of this paper is to critically
appraise methodological issues in the ... [+]
Previous contributions have reported contradictory findings about the effects of Quality
Management (QM) on innovation performance. The purpose of this paper is to critically
appraise methodological issues in the literature concerning the link between QM and innovation
performance, in order to reveal possible differences in the research design which may explain
the heterogeneity of the findings. Through a content analysis of peer-reviewed journal articles
on this topic from 1994 to 2016, the authors compare the research designs used, and identify the
most prevalent practices in conducting survey-based research. In addition, cross-tabulations are
used to analyze the relationships between methodological issues and type of findings. The main
findings can be summarized as follows: some papers report incomplete information about
methodological issues; they focus on the organizational level of analysis and see higher
managers as common informants; there is a lack of research which combines surveys with other
methods, as well as of longitudinal designs; and the way QM and innovation performance are
measured conditions the findings obtained in the articles reviewed. The characteristics revealed
in this analysis provide a platform to assist scholars in developing future stances in this and
similar fields of research. [-]
Is part of
Total Quality Management & Business Excellence, 2020, vol. 31, núm. 1-2, p. 1-22Investigation project
The authors are grateful for financial support for this research from the Universitat Jaume I (Ref. P1.1B2013-26), the Generalitat Valenciana (Ref. AICO/2015/029) and the Ministerio de Economía y Competitividad of Spain (Ref. ECO2015-66671-P).Rights
“This is an Accepted Manuscript of an article published by Taylor & Francis Group in Total Quality Management and Business Excellence on 2020, available online: https://doi.org/10.1080/14783363.2017.1401460"
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info:eu-repo/semantics/openAccess
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