Promoting radical innovation through end-user computing satisfaction
Impact
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Metadata
Show full item recordcomunitat-uji-handle:10234/9
comunitat-uji-handle2:10234/8645
comunitat-uji-handle3:10234/8646
comunitat-uji-handle4:
INVESTIGACIONMetadata
Title
Promoting radical innovation through end-user computing satisfactionAuthor (s)
Date
2018Publisher
EmeraldBibliographic citation
Emilio Domínguez-Escrig, Francisco Fermín Mallén Broch, Rafael Lapiedra, Ricardo Chiva, (2018) "Promoting radical innovation through end-user computing satisfaction", Industrial Management & Data Systems, Vol. 118 Issue: 8, pp.1629-1646, https://doi.org/10.1108/IMDS-06-2017-0256Type
info:eu-repo/semantics/articlePublisher version
https://www.emeraldinsight.com/doi/full/10.1108/IMDS-06-2017-0256Version
info:eu-repo/semantics/submittedVersionAbstract
Purpose
The purpose of this paper is to provide empirical evidence of the relationship between end-user computing satisfaction (EUCS) and radical innovation, using organizational learning as an explanatory variab ... [+]
Purpose
The purpose of this paper is to provide empirical evidence of the relationship between end-user computing satisfaction (EUCS) and radical innovation, using organizational learning as an explanatory variable.
Design/methodology/approach
An empirical study was conducted in a population of 402 Spanish companies. A sample of 251 valid questionnaires was obtained. Structural equations were used to validate the proposed hypotheses.
Findings
Organizational learning capability fully mediates the relationship between EUCS and radical innovation.
Research limitations/implications
The sample of companies is heterogeneous in terms of size, sector, age and market share. The study uses single informants.
Practical implications
Results highlight the need to implement adequate information systems to promote radical innovation. In addition, it is necessary to facilitate organizational contexts that encourage dialogue, experimentation, risk-taking, participative decision-making and openness to the external environment.
Originality/value
This research contributes to the study of alternative antecedents of radical innovation by highlighting the importance of EUCS. [-]
Rights
© Copyright 2018 Emerald Publishing Limited
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info:eu-repo/semantics/openAccess
http://rightsstatements.org/vocab/InC/1.0/
info:eu-repo/semantics/openAccess
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- EMP_Articles [456]