Work stress and turnover intentions: an empirical study
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Work stress and turnover intentions: an empirical studyAutoria
Tutor/Supervisor; Universitat.Departament
Mallén Broch, Francisco Fermín; Universitat Jaume I. Departament d'Administració d'Empreses i MàrquetingData de publicació
2018-07-10Editor
Universitat Jaume IResum
Work-related stressors and turnover intentions are significant threats to any organization.
Immediate short-term consequences include increments in HR costs, reductions in
productivity and a decrease in employee ... [+]
Work-related stressors and turnover intentions are significant threats to any organization.
Immediate short-term consequences include increments in HR costs, reductions in
productivity and a decrease in employee well-being. In the long term, reputation, sales,
and future existence can be put at risk if issues are not addressed. For these reasons, it
is crucial for organizations to first know the current situation regarding turnover intention,
and second, understand the sources that are pushing workers towards that state. This
work, in its approach to find these links, starts with a review of the literature regarding
work-related stress and turnover intention. After, it generates a classification of stressors
based on the conceptual framework elaborated. Last, an empirical study is carried out
to test the relationships between the selected stressors and turnover intentions. The
employees of a three-star hotel in Valencia are surveyed with a questionnaire based on
the previous classification of stressors and the TIS-6† (Roodt, 2004). Measurements are
carried out to obtain results regarding this specific sample. This study has found a
correlation between both, in addition to understanding which stressors have a more
significant impact. Also, age, gender and department are studied to find possible
relationships. Finally, conclusions and further lines of research and work are explained. [-]
Paraules clau / Matèries
Descripció
Treball Final de Grau en Administració d'Empreses. Codi: AE1049. Curs 2017-2018
Tipus de document
info:eu-repo/semantics/bachelorThesisDrets d'accés
info:eu-repo/semantics/openAccess
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