Emotional intelligence in strategic plan

Abstract

Given that there is high labor competitiveness, encouraged by globalization, companies must use all the resources they have as effectively as possible. One of these resources is the human factor, from the point of view of Emotional Intelligence and the competencies raised by Goleman (2008). On the other hand, it has the strategic plan, the framework where all the procedures and objectives of the company are integrated (Mintzberg et al., 1997). This study has been carried out in order to broaden the vision and effectiveness of business strategy. This process has been implemented by implementing Emotional Intelligence in the development of the strategic plan. To carry out this study, secondary sources have been used. This methodology has been used because of the great variety of it, which has allowed us to deepen our strategic plan and emotional intelligence. The final results that have been obtained are: - the delimitation of six threshold competencies to help the strategic plan as a whole; - the definition of one or more distinctive competencies for each of the parts of the strategy . - the use of emotional education to develop skills. And, finally, - the techniques and dynamics for each one of the competitions. The main conclusions that have been obtained are the limitation of being an innovative study, on which there is no written scientific bibliography, the future line of further developing Emotional Intelligence in more areas of the company and the reflection that the use of the Emotional Intelligence contributes a greater value to the company, since it is something positive for the workers, who are the base of any type of organization.