Now showing items 1-2 of 2

    • openAccess   Social Dimension of quality management 

      Pérez Martínez, Javier Universitat Jaume I (2016-07-12)
      Proposal: The end of this essay is to identify and to show the importance of quality's social aspects on public organizations. Thus, the present document first shows the quality evolution referring to its different approaches ...
    • openAccess   The social dimension of quality management: analysis of of an organization based on EFQM model 

      Meseguer Miravet, Andrea Universitat Jaume I (2017)
      Purpose: The aim of this study is demonstrating the importance of soft aspect within quality management in a private organization. Bearing this in mind, the first part of the essay establishes the evolution of quality ...