Listar UJI: Investigación por autoría "c10abc61-5ffc-4fb7-b186-a4909cb9eec4"
Mostrando ítems 1-4 de 4
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Managing performance in quality management. A two-level study of employee perceptions and workplace performance
M. De Menezes, Lilian; Escrig-Tena, Ana B. Emerald (2019-12-09)Purpose The purpose of this paper is to address potential effects of the control element in quality management. First, behavioural theories on how elements of performance management can affect organisational performance ... -
Performance measurement systems in the health and care sector. Are targets and monitoring additional demands or resources for employees?
M. De Menezes, Lilian; Escrig-Tena, Ana B. Emerald Insight (2023-08-31)Purpose – This paper aims to improve our understanding of performance measurement systems in the health and care sector, by focussing on employee reactions to core performance measurement practices. Targets and monitoring ... -
What characterizes leading companies within business excellence models? An analysis of “EFQM Recognized for Excellence” recipients in Spain
Escrig-Tena, Ana B.; M. De Menezes, Lilian Elsevier (2015-11)This paper investigates whether there is a specific approach to the adoption of best management practices embedded in the EFQM Excellence Model, which characterizes leading “Recognized for Excellence” organizations in ... -
What is the effect of size on the use of the EFQM excellence model?
Escrig-Tena, Ana B.; M. De Menezes, Lilian Emerald (2016)Purpose – By contrasting a contingency with a universal approach to business excellence models (BEMs), the purpose of this paper is to investigate the effect of size on the use of the European Foundation for Quality ...