ListarEMP_Articles por tema "bibliometrics"

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    • openAccess   Bibliometric analysis of the customer experience literature 

      Gallardo-Garcia, Javier; Pagán Castaño, Esther; Sánchez-García, Javier; Guijarro-García, María Taylor & Francis (2022-11-11)
      This article provides an extensive review and analysis of the customer experience (CX) literature. This growing, highly topical research area draws on contributions from multiple disciplines, including marketing, philosophy, ...

    • closedAccess   What’s next in talent management? 

      Pagán Castaño, Esther; Ballester-Miquel, José Carlos; Sánchez-García, Javier; Guijarro-García, María Elsevier (2022-01-10)
      This article presents a literature review of the academic research on talent management (TM). This research topic is contemporary and highly relevant, given its links with human resources, knowledge management, and dynamic ...