Listar EMP_Articles por fuente "International Journal of Bank Marketing, 2016, vol. 34, no 2"
Mostrando ítems 1-1 de 1
-
Service quality in bank during an economic crisis
Emerald (2016)Purpose – The purpose of this paper is to address the aftermath of the crisis that has plagued the Spanish financial sector from a microeconomic and emotional perspective associated to financial entities’ relationships ...