Listar EMP_Articles por autoría "4f14c779-fa54-46c8-8475-b645fb3116a8"
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Embracing paradox: middle managers’ compassion and the vulnerable customer
Salas-Vallina, Andrés; Rodríguez-Sánchez, Alma; Pozo-Hidalgo, Manoli Emerald (2023)Purpose: This study explores the phenomenon of compassionate leadership, a promising concept in management literature. Despite significant contributions towards the understanding of its antecedents and consequences, the ...