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Employee psychological conditions as mediators of the relationship between human resource management and employee work engagement
(Taylor & Francis Group, 2022-05-25)
Employee work engagement is an asset valued by today’s organisations, not only as an indicator of well-being at work but also because it improves both employees’ work performance and organisational performance. Knowing how ...
Service Quality and Customer Loyalty in a Post-Crisis Context. Prediction-Oriented Modeling to Enhance the Particular Importance of a Social and Sustainable Approach
(MDPI, 2019)
Research into the influence of service quality on customer loyalty has typically focused on confirming isolated direct causal influences regarding particular dimensions of quality, usually undertaken in the context of ...
Does leader humility matter? Effects on altruism and innovation
(Emerald, 2019)
Purpose – The purpose of this paper is to analyze the effect of leader humility in firm innovativeness. The
study highlights the importance of promoting altruism within organizations as a mechanism that may
explain why ...
Quality in Tourism Literature: A Bibliometric Review
(MDPI, 2019)
The literature about quality has experienced an important expansion in the tourism sector
in the last decade. This is a result of the importance of quality issues when attempting to maintain
and expand sustainable business ...
Environmental Sustainability and the Hospitality Customer Experience: A Study in Tourist Accommodation
(MDPI, 2019)
Academic research on sustainability in the hospitality industry is scarce and fragmented, and requires a general structure to lend coherence to its approach. There is a need for empirical research to fathom the question ...
Entity crisis, halo effect and loyalty
(Instituto de Economía Aplicada a la Empresa de la Universidad del País Vasco, 2019)
Taking as reference the period of deep financial and economic crisis suffered at global level, with special incidence in the Spanish financial industry, this paper examines the effect of entity crisis on consumer loyalty, ...
Assessing the impact of organizational learning capability on product innovation performance: An empirical test
(Elsevier, 2008)
This paper examines how organizational learning capability affects product innovation performance. We define organizational learning capability through five dimensions or mechanisms: experimentation, risk taking, interaction ...
Examining How Country Image Influences Destination Image in a Behavioral Intentions Model: The Cases of Lloret De Mar (Spain) and Cancun (Mexico)
(Taylor & Francis, 2016)
Understanding the importance of a country’s image in the behavioral intentions of tourists is essential for sun-and-sand destinations. This study examines an integrated model of behavioral intentions regarding two international ...
A Community of Practice Approach to Teaching International Entrepreneurship
(MDPI, 2018-09-23)
With a dearth of research on international entrepreneurship pedagogy, there is a gap in knowledge on the effectiveness of educational programs, courses, and teaching methods in stimulating and promoting international ...
External knowledge search for innovation: the role of firms' innovation strategy and industry context
(Emerald, 2018-06)
Purpose
–
This paper aims to analyze the extent to which the influence of external knowledge search on
innovation performance is contingent on both a firm’s innovation strategy and the industry context in
which it ...