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    • closedAccess   Embracing paradox: middle managers’ compassion and the vulnerable customer 

      Salas-Vallina, Andrés; Rodríguez-Sánchez, Alma; Pozo-Hidalgo, Manoli Emerald (2023)
      Purpose: This study explores the phenomenon of compassionate leadership, a promising concept in management literature. Despite significant contributions towards the understanding of its antecedents and consequences, the ...