Listar Departament: Administració d'Empreses i Màrqueting por fuente "International Journal of Bank Marketing, 2016, vol. 34, no 2"
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Service quality in bank during an economic crisis
Emerald (2016)Purpose – The purpose of this paper is to address the aftermath of the crisis that has plagued the Spanish financial sector from a microeconomic and emotional perspective associated to financial entities’ relationships ...
