Browsing Departament: Administració d'Empreses i Màrqueting by Title
-
With a litte help from my assistant: buffering the negative effects of emotional dissonance on dentist performance
Wiley (2013-01-21)Objective In this study, we hypothesized that dentist' interpersonal resources (good cooperation with one's assistant) together with their personal resources (optimism) buffer the negative effects of emotional dissonance ... -
Younger and older trust in a crisis situation
Emerald (2018)Purpose – The purpose of this paper is to analyze consumer trust during a financial crisis, studying its antecedents and consequences. The perceptions of older and younger consumers are also compared. Design/methodol ...