Listar Departament: Administració d'Empreses i Màrqueting por autoría "40943089-d207-4511-841f-21fa9bbf826b"
Mostrando ítems 41-52 de 52
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Service quality in bank during an economic crisis
Monferrer Tirado, Diego; Estrada, Marta; Fandos, Juan Carlos; Moliner, Miguel Angel; Sánchez-García, Javier Emerald (2016)Purpose – The purpose of this paper is to address the aftermath of the crisis that has plagued the Spanish financial sector from a microeconomic and emotional perspective associated to financial entities’ relationships ... -
Smart cities, smart factories y smart ports en las provincias chinas de Guangdong y Hainan: oportunidades para las empresas extranjeras
Irún, Beatriz; Moya, Paloma; Monferrer Tirado, Diego; Moliner, Miguel Angel; Bayonne, Enrique Atena Editora (2022-10-03)This report focuses on the Chinese province of Guandong, analyzing the business opportunities for foreign companies in the investment areas of smart cities, smart factories and smart ports. When analyzing the opportunities ... -
Sostenibilidad y gastronomía local en los destinos turísticos en el contexto de la covid-19
Moliner, Miguel Angel; Monferrer Tirado, Diego; Estrada, Marta; Vidal-Meliá, Lidia Centro de Estudios Financieros - CEF (2022)Este estudio supone una contribución importante a la literatura de turismo al explorar la rela-ción entre la sostenibilidad y la gastronomía local en los destinos turísticos dentro del marco conceptual de la investigación ... -
Sustainability and local food at tourist destinations: a study from the transformative perspective
Estrada, Marta; Moliner, Miguel Angel; Monferrer Tirado, Diego; Vidal-Meliá, Lidia Taylor and Francis Group (2023-03-30)A shift from memorable to transformative experiences is taking place in the emerging transformation economy. Experiences constitute the essence of the tourism industry. While the literature has recognized the link between ... -
Sustainable service ecosystems from the transformative value perpective: A study in tourism destinations
Moliner, Miguel Angel; Monferrer Tirado, Diego; Estrada, Marta; Vidal-Meliá, Lidia Wiley (2022-08-16)The aim of this study is to examine the relationship between sustainability with customer satisfaction and service experience in service ecosystems, by analyzing the moderated role of business models. A model with four ... -
The effect of early international commitment on international positional advantages in Spanish and Belgian international new ventures
Blesa, Andreu; Monferrer Tirado, Diego; Nauwelaerts, Ysabel; Ripolles, Maria Springer Verlag (2008)Past research into internationalisation processes assumes that prior experience influences a firm’s capability to absorb foreign market knowledge and its international competitiveness. However, recent international ... -
The impact of COVID-19 on university students and competences in education for sustainable development: Emotional intelligence, resilience and engagement
Estrada, Marta; Monferrer Tirado, Diego; Rodríguez-Sánchez, Alma Elsevier (2022-11-11)As the Covid-19 pandemic brought most in-person activities to a halt, radical and visible changes were imposed in all social interactions, including teaching and academic activity in general. This challenging setting tested ... -
The Relation between Learning Styles according to the Whole Brain Model and Emotional Intelligence: A Study of University Students
Estrada, Marta; Monferrer Tirado, Diego; Moliner, Miguel Angel ProQuest (2019-02)There has been considerable academic interest in learning styles in recent decades aimed at developing more effi cient methodologies in the teaching-learning process. However, few studies have analysed the existing ... -
El trabajo cooperativo en base al modelo del cerebro total: una experiencia docente
Moliner, Miguel Angel; Estrada, Marta; Monferrer Tirado, Diego; Segarra-Ciprés, Mercedes Universidad de A Coruña (2014)Las exigencias planteadas en el Espacio Europeo nos llevan a plantearnos fórmulas que fomenten el aprendizaje cooperativo en el aula. En este trabajo describimos una experiencia docente en la que, basándonos en el Modelo ... -
¿Volverán los estudiantes chinos a estudiar empresa y negocios en la universidad española? Cómo enfrentarse a los nuevos retos en la era post covid19
Irún, Beatriz; Fortanet-Gomez, Inmaculada; Monferrer Tirado, Diego ESIC (2021)The COVID-19 pandemic has affected our daily lives and has put people, institutions and societies to the test. New policies adopted by governments to contain the pandemic,and the economic and psychological impact it has ... -
Vulnerable customers’ perception of corporate social responsibility in the banking sector in a post-crisis context
Monferrer Tirado, Diego; Vidal-Meliá, Lidia; Cardiff, John; Quille, Keith Emerald (2023-06-22)Purpose – This research aims to determine to what extent corporate social responsibility (CSR) actions developed by bank entities in Spain improve the vulnerable customers’ emotions and quality perception of the ... -
Younger and older trust in a crisis situation
Moliner, Miguel Angel; Fandos, Juan Carlos; Estrada, Marta; Monferrer Tirado, Diego Emerald (2018)Purpose – The purpose of this paper is to analyze consumer trust during a financial crisis, studying its antecedents and consequences. The perceptions of older and younger consumers are also compared. Design/methodol ...