• closedAccess   Retrieving Product Features and Opinions from Customer Reviews 

      García Moya, Lisette; Anaya Sánchez, Henry; Berlanga Llavori, Rafael Institute of Electrical and Electronics Engineers (IEEE) (2013)
      A new methodology based on language models retrieves product features and opinions from a collection of free-text customer reviews about a product or service. The proposal relies on a language-modeling framework that can ...
    • closedAccess   Storing and analysing voice of the market data in the corporate data warehouse 

      García Moya, Lisette; Kudama, Shahad; Aramburu Cabo, María José; Berlanga Llavori, Rafael Springer US (2013-07)
      Web opinion feeds have become one of the most popular information sources users consult before buying products or contracting services. Negative opinions about a product can have a high impact in its sales figures. As a ...