Telephone interpreting for asylum seekers in the US: a corpusbased study
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Título
Telephone interpreting for asylum seekers in the US: a corpusbased studyAutoría
Fecha de publicación
2021-07ISSN
1740-357XCita bibliográfica
JIMÉNEZ-IVARS, Amparo. Telephone interpreting for asylum seekers in the US: a corpus-based study.Tipo de documento
info:eu-repo/semantics/articleVersión de la editorial
https://www.jostrans.org/index.phpVersión
info:eu-repo/semantics/publishedVersionPalabras clave / Materias
Resumen
This paper addresses the asylum seekers’ right to language access and specifically the provision of telephonic interpreting services for people crossing the US southern border. An overview of the language access ... [+]
This paper addresses the asylum seekers’ right to language access and specifically the provision of telephonic interpreting services for people crossing the US southern border. An overview of the language access situation is presented in relation to basic asylum seekers’ rights. The fundamentals of interpreting professionalism in this realm are also reviewed. The study aim is to examine interpreters’ perceptions of their work environment as contractors for the two major language service providers working with the US Immigration and Customs Enforcement agency and the US Department of Homeland Security. For this purpose, a corpus study was conducted based on online reviews posted on job search engines by current or past interpreter contractors. Findings identify perceptions of several inadequate management practices that negatively affect the work environment, job satisfaction and professional demands in terms of required qualifications, testing, training and supervision. The flaws observed point to an absence of the professional standards and motivation required to enable quality performance and therefore, professionalism. A proposal to offer professional services by engaged citizens is made. [-]
Publicado en
The Journal of Specialised Translation Issue 36a – July 2021Derechos de acceso
info:eu-repo/semantics/openAccess
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