Análisis de procesos del trabajo en equipo como recurso docente en los cursos de Dirección de operaciones

Abstract

Team working is a form to organize the work in numerosus production contexts and so an competence to be develop in students from several high educational courses. The objective of the work is to research on how to facilitate the teamworking competence development on operations management students. Action learning is use as methodology and student’s reflections are the base for making proposals which are mainly related with using process analysis as reference for the teams flow work analysis.