Ethical banking and social impact measurement: the case of Triodos bank

Abstract

This paper discusses the historic evolution of the ethical banking for it to be what it is today, as well as its most important characteristics, among which we consider important to highlight: promotion of the economy, fair trade, environmental improvements and the transparency of its work. It analyses a number of methods for social impact measurement and it will be shown that there is a wide variety of approaches that require further research in the case of ethical banking and, therefore, there are subjective elements. As an example of this ethical banking, we will look at Triodos Bank in a little more detail, looking at its most important characteristics and way of working, without ever forgetting its major impact.