The influence of servant leadership on employee job satisfaction : a qualitative study.

Abstract

There is a growing interest about improving employee job satisfaction in recent years. Several ways are proposed to solve this problem, among which, using servant leadership is a key perspective. The purpose of this study was to determine if servant leadership has influence on employee job satisfaction in a pharmaceutical environment and for that we realized a qualitative study to accomplish this aim. The study consisted of seven in-depth interviews to the pharmacy employees and results indicated that the servant leadership affects positively job satisfaction.