Communication Strategies Interpersonal Skills: The GAP between the nations
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Communication Strategies Interpersonal Skills: The GAP between the nationsAutoria
Tutor/Supervisor
Bellés Fortuño, Begoña; Universitat Jaume I. Departament d'Estudis AnglesosData de publicació
2014-07-17Editor
Universitat Jaume IResum
Communication has a high importance when delivering a message. The strategies being used depends on the situation, environment, status and culture.
People can be classified in different categories depending on their ... [+]
Communication has a high importance when delivering a message. The strategies being used depends on the situation, environment, status and culture.
People can be classified in different categories depending on their nationalities and automatically on their culture, traditions, beliefs. This aspects are the ones that make the difference between nations.
Translated to the business environment this aspect has created problems, and has been the source of many misunderstandings and failures.
Understanding why a German is so strict with the schedule while an Arab it isn’t, understating the methods the Germans uses in order to get things done it is very important. Not every nationality has the same mindset, the same behavior, and the same values.
When differences arise the problems also come along with it. Blaming our partner for not having the same mentality or not sharing the same traditions with ours it is not the solution when it come to an effective communication.
Effective communication is the key that open the doors to the success. In order to make that happen, individual have to posse or improve their interpersonal skills. There is an entire list of interpersonal skills but the most important ones are the communication skills and the listening skills. They will demonstrate how adapt an individual is to interact with others. This ability will lead to the accomplishment of the goals. [-]
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Descripció
Treball Final de Grau en Turisme. Codi: TU0944. Curs 2013-2014
Tipus de document
info:eu-repo/semantics/bachelorThesisDrets d'accés
info:eu-repo/semantics/openAccess
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- Grau en Turisme [337]
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