Do users have the ability to self-repair non-complex electrical appliances? Design and development of a self-guided workshop with repair documentation in different formats
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Otros documentos de la autoría: Sandez, Sonia; Pérez-Belis, Victoria; Juan, Pablo; Bovea, María D
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Mostrar el registro completo del ítemcomunitat-uji-handle:10234/9
comunitat-uji-handle2:10234/7035
comunitat-uji-handle3:10234/8617
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Título
Do users have the ability to self-repair non-complex electrical appliances? Design and development of a self-guided workshop with repair documentation in different formatsFecha de publicación
2023Editor
ElsevierISSN
2352-5509Cita bibliográfica
SANDEZ, Sonia, et al. Do users have the ability to self-repair non-complex electrical appliances? Design and development of a self-guided workshop with repair documentation in different formats. Sustainable Production and Consumption, 2023, vol. 39, p. 244-256Tipo de documento
info:eu-repo/semantics/articleVersión de la editorial
https://www.sciencedirect.com/science/article/pii/S2352550923001021Versión
info:eu-repo/semantics/publishedVersionPalabras clave / Materias
Resumen
In the context of the circular economy, repair is one of the main strategies to extend the lifespan of products.
However, when it comes to non-complex and inexpensive small household electric and electronic equipme ... [+]
In the context of the circular economy, repair is one of the main strategies to extend the lifespan of products.
However, when it comes to non-complex and inexpensive small household electric and electronic equipment
(EEE), consumers tend to not repair or self-repair these items but purchase new ones instead. The aim of this
study is to analyse the self-repair experience of consumers in a three-stage self-guided workshop designed and
carried out using an electric water kettle as a case study. Sixty people with different profiles participated in the
self-guided workshop. An initial interview was conducted to ascertain previous repair experience, and there was
also a final interview in which future willingness to repair was studied, as well as the motivations and barriers.
The main stage of the self-guided workshop consisted of repairing a kettle in which two faults had been induced.
Disassembly and repair guidelines were provided in three different formats (a video, step-by-step instructions
and a guide). Regarding their preferences for the resource used to carry out the repair, 61.4 % preferred the
video, 24.6 % the step-by-step instructions and 14.0 % the guide. The participants who successfully repaired the
kettle amounted to 63.2 %, and 24.6 % of the total number of participants did not use the repair instructions. An
analysis of the variable “repair success” against participants’ socioeconomic characteristics showed that having
previous experience of self-repair or not was the only statistically significant variable; therefore, self-reported
repair experience does influence the disassembly process. Thus, the repair success rate is 40.4 % for those
with previous self-repair experience against a rate of 22.8 % for those without experience. In conclusion, con-
sumers will attempt self-repair if the information to do so is provided and it is more affordable to repair the
product than to purchase a new one. [-]
Publicado en
Sustainable Production and Consumption, 2023, vol. 39, p. 244-256Entidad financiadora
Generalitat Valenciana
Código del proyecto o subvención
GV/2020/172 | ACIF/2020/334
Derechos de acceso
info:eu-repo/semantics/openAccess
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