Job diagnostic survey

Abstract

Job diagnostic survey is a tool that analyses the job characteristics and help to identify those aspects which must be renewed to improve the quality of wok life. The following document analyse the influence of the job characteristics (relevance of the task, variety in skills, identity of the task, autonomy and feedback) on the variables (satisfaction, implication and intention to leave the position) and identify which are the most significant job characteristics in each of the analysed departments. This study has been done through a survey adapted from the original version made from Hackman and Oldham (1974) and Kulik and Oldham (1988) in Yale University. Later, the information obtained have been analysed and they have indicated the existence of a significant correlation between job characteristics and the variables to be analysed, something that some authors have already indicated in their studies. However, limitations have arisen because of the short sample size.