Definition of competency profiles. application to the company digital Wap Center, S.L.
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TitleDefinition of competency profiles. application to the company digital Wap Center, S.L.
Tutor/Supervisor; University.DepartmentBeltrán Martín, Inmaculada Inmaculada; Universitat Jaume I. Departament d'Administració d'Empreses i Màrqueting
PublisherUniversitat Jaume I
The goal of this study is to obtain the necessary competencies for the posts of: accountant, administrative, responsible of the administration, responsible of marketing, responsible of logistics and personnel of ... [+]
The goal of this study is to obtain the necessary competencies for the posts of: accountant, administrative, responsible of the administration, responsible of marketing, responsible of logistics and personnel of purchases in the company Digital WAP Center SL, as well as the realization of the pertinent recommendations to maximize its labour force. In order to achieve the proposed objective, some of the techniques proposed by Blanco (2007) were used, specifically the observation, the semi-structured interview and the questionnaires. These were chosen depending on the available resources and their complexity. The techniques were applied to all the people who occupy the mentioned posts, except for the semi-structured interview that only was applied to the personnel in charge of the purchases. The main results of the study consist in the analysis of competencies, the drafting of the questionnaires that determine the most important competencies of each position and the definition of the profile of requirements for the position of personnel of purchases. This will allow the company to optimize the management of its human resources, especially in the practices of selection and evaluation. The main limitation that have been found in the study is the limited time available. It has caused that only the aforementioned posts can be analyzed and limited the definition of the profile of requirements to the position of the purchasing staff. [-]
Treball Final de Grau en Administració d'Empreses. Codi: AE1049. Curs acadèmic: 2016/2017
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