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dc.contributor.authorSalanova, Marisa
dc.contributor.authorLlorens Gumbau, Susana
dc.contributor.authorVentura, Mercedes
dc.identifier.citationSALANOVA, M., LLORENS, S. y VENTURA, M. (2014). Technostress: The Dark Side of Technologies. En KORUNKA, C., HOONAKKER, P. (eds.). The Impact of ICT on Quality of Working Life. Dordrecht: Springer, pp. 87-103. ISBN: 978-94-017-8854-0ca_CA
dc.description.abstractWe define technostress as a negative psychological response to the use (and abuse) of technologies, as well as the harmful effects of the implementation of technologies within the workplace. However, despite the relevance of technostress in modern societies, research on the subject is scarce, and so the aim of this chapter is to provide an overview of technostress research that has been recently conducted. In particular, first, we focus on the two most important ways of experiencing technostress, namely, technostrain and technoaddiction. Second, we describe the antecedents of technostress, with attention given to the specific technological demands and the lack of both job and personal resources. Moreover, we also highlight the physiological, psychosocial, organizational, and societal consequences of technostress. Third, the assessment of technostress using the RED Technostress questionnaire is described. Finally, we address the main strategies employed in the prevention and intervention of technostress based on the social and the technical organizational systems.ca_CA
dc.format.extent17 p.ca_CA
dc.publisherSpringer Netherlandsca_CA
dc.relation.isPartOfThe Impact of ICT on Quality of Working Life. C. Korunka, P. Hoonakker (eds.)
dc.rights© Springer Science+Business Media Dordrecht 2014ca_CA
dc.subjectPositive Psychologyca_CA
dc.titleTechnostress: The Dark Side of Technologiesca_CA

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