Methodology for the Implementation of Knowledge Management Systems
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comunitat-uji-handle2:10234/7038
comunitat-uji-handle3:10234/8634
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INVESTIGACIONMetadata
Title
Methodology for the Implementation of Knowledge Management SystemsDate
2008Publisher
John Wiley & Sons, IncISSN
15322882Type
info:eu-repo/semantics/articleVersion
info:eu-repo/semantics/submittedVersionSubject
Abstract
Managing knowledge means managing the processes of creation, development, distribution and utilisation
of knowledge in order to improve organisational performance and increase competitive capacity.
However, serious ... [+]
Managing knowledge means managing the processes of creation, development, distribution and utilisation
of knowledge in order to improve organisational performance and increase competitive capacity.
However, serious difficulties arise when attempts are made to implement knowledge management in
enterprises. One of the reasons behind this situation is the lack of suitable methodologies for guiding the
process of development and implementation of a Knowledge Management System, which is a computer
system that allows the processes of creating, collecting, organising, accessing and using knowledge to be
automated as far as possible.
In this paper we propose a methodology for directing the process of developing and implementing a
Knowledge Management System in any type of organisation. The methodology is organised in phases and
outlines the activities to be performed, the techniques and supporting tools to be used, and the expected
results for each phase. In addition, we show how the proposed methodology can be applied to the
particular case of an enterprise [-]
Rights
This is a preprint of an article published in Journal of the American Society for Information Science and Technology, 2008, vol.59(5) and may be found at http://eu.wiley.com/WileyCDA/WileyTitle/productCd-ASI.html
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info:eu-repo/semantics/openAccess
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